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8835 Instructions

1. Installation instructions:

1.1: For installation follow these links below

Pinout and wiring diagram here (Important one)

Installation instructions in pdf, click here 

Installation Video link click here User Manual Link Click here

1.2: I'm going to send pictures of all the wires that we're not sure if we use or not and if so where we would use them.

Those wires in the pictures you sent do not need to be connected anywhere. Only the black Fakra connector needs to be connected with the supplied adapter for the FM radio aerial. To check the connector, click here.

To check the unnecessary wires, click here

To check how to remove the screws, click here

1.3: Backup camera installation for automatic transmission cars.
A: To check the backup camera installation for automatic transmission cars, click here. To see a full-size photo, please click here. NOTE: 8835 or HL products: Please check the picture here  "CAM V" yellow jack is used for an aftermarket backup camera.

1.4 Backup camera installation for manual transmission cars.
Please see the picture here

1.5: Reverse.  Any way to keep the Audio (radio or carplay or CD)?  I don't have parking sensors or any audio for reverse help and all audio is turned off when in reverse.

Settings>CAR>Extra settings>reversing volume>ON.

2. Fuel Guage:

Q: The fuel gauge on the stereo and the indicator lights above it are not responding to any changes.  No fuel levels, no indicator lights beyond the standard back-lighting.
The installer forgot to connect the original black connector to the new screen. Please click here to check the attached photo.

3. USB:

Q: During the installation, the installer said there was a problem with the cabling provided.  The cable to the stock USB under the dash was not compatible with the unit.

Our radio comes with its own USB cords you can use. We do not have the adapter to retain the stock USB port. The connector of these USB extension cables goes behind the stereo and leaves the input port in the glove box

4. Mini Chime sound:

4.1:  I don't hear the Mini chime sound anymore when I insert the key.

There is a small speaker you need to connect to behind the display screen. It plays a chime sound.

4.2: Chime - The chime module has the turn signal chime but nothing else.  Isn't it supposed to support the factory chimes for lights, doors open, etc?

It comes with a small speaker, did you connect that? The small speaker is used for playing a chime sound for door status, seat belt status, parking radar status, and turn signal light.

NOTE: While the car is in motion and the speed is below 20km/h, the small speaker plays a warning chime for door status, turn signal, parking radar, and seat belt. It's not working when the car is parked.

5. Microphone:

5.1: I turned the mic up in the settings (318>Voice) and it seems to be better. I didn't use the optional mic as I'd built the dash back up.

5.2: Do we need the microphone?

There is a built-in microphone in the unit on the front side.

6. Volume:

6.1. The CarPlay music isn't as loud as the radio and when driving, isn't loud enough. Which setting would increase this? iPod or BT or any other

Please check Settings>CAR>Factory settings>input password 318>voice, you can adjust the volume level separately. Then APPLY and EXIT. I recommend you set up the Radio to 5, sys to 20.

The carplay/android auto is controlled by "Sys". If you still think the carplay/android auto sound is low when set up 20, click here to check the attached photo.

6.2. : Had my Samsung phone attached via USB for Android auto and got a call and the volume was LOUD

Answer: Please check Settings>CAR>Factory settings>input password 318>voice, you can adjust the volume level separately. Sys controls the navigation sound. 

Here are all the sound settings for different apps. Don't forget to Apply and Exit. After the restart, the settings will take effect. For voice settings, click here

Please just remove the black box from the connection cable between the display screen and the DVD player. For step 1, click here and for step 2 click here.

6.3: The sound of the head unit is very heavily muffled/distorted with heavy bass.  This is overwhelming and sounds far different from our OEM HIFI system that came with the car which was very clear.  We stipulated prior to purchase that we wanted the Mini HIFI system to remain sounding just as good as using the car's existing Amplifier. It seems now that the rear 6x9 speakers are very loud and produce too much bass which vibrates the car.  We have had to turn the Equalizer settings right down for the sound to be OK.  Is the Amplifier still in the system or is it now bypassed and only head unit to speakers?

The OEM amplifier is still working. You can check the "Amplifier" app on the radio to adjust the sound.

6.4: When I switch on the radio, the volume is always on maximum do you know how to fix this issue?

Please check Settings>CAR>Factory settings>Input password 318>Voice You can set up the app's audio level separately.

If the volume level is not loud, please check Settings>Car settings>Factory settings>input password 126>VOLUME>Audio gain, then you can adjust the volume level separately there. Please check the attached photo.

Question: I used the sub output for amp and sub, but the amplifier app is not controlling my sub as it should. On the far right of the equalizer there is a sub channel that allows for the power to be raised or lowered, but it has no effect.  Is it possible the sub output was miss labeled? It seems like the sub is now on the same channel as the front speakers. When using the balance option, the sub is only present when the fader is on the front speaker, it does not play when the fader is on the rear speakers.

Answer: The FL and RL are parallel connections. They produce sound when you move the cursor to the front left. The rear left cursor does not work. 
The FR, RR, and subwoofer are parallel connections. They produce sound when you move the cursor to the front right. The rear right cursor does not work.

7. Logo:

7.1: How can I change the mini logo at a start-up?

Please check Settings>CAR>Factory settings>input password 318>car logo>select mini, APPLY, and EXIT.

7.2: How do I change the mini startup logo to my own custom logo?

Copy your desired 1024*600 resolution logo photo to a USB thumb drive, insert the USB flash drive to the USB port of the head unit, click apps, click settings, click car, click factory settings, use password 318, click done, select check mark (Tick) user, click custom, select USB memory, select your desired image, click screen logo, click exit. Upon the next restart, you will see your new logo at startup.

8. Ignition cuts power:

Q: What is causing the ignition to cut off the power:

It is intentionally designed this way because the new radio has a large display screen and runs an android system. It needs more power than the factory radio while running. It may drain the battery if the engine is not running. One of the other dangers is forgetting to turn off the unit when done.

If you insist on the radio running without the engine running, you can just cut the red wire and connect it to the ACC from the fuse box directly. But we still do not recommend you do it like this.

9. Time Setup:

9.1: The time on the Head unit is always slow and does not update each time it is turned on.  We have to update it by using the Settings on the Head Unit after each start.  Why? Does this Head Unit require further wiring for permanent 12VDC to maintain memory?

Please check the link below to set up the time click here

9.2: I see the time with this headset can't be set without old radio.
Yes, you can not adjust the time through the new radio. However, if you install the new radio without disconnecting the battery, the time does not change. And you can also take the car to your local BMW/MINI dealer to adjust the time through the diagnosis computer.

9.3: Also, I can't set the time on the car tacho, as it was previously set up with the original stereo. Is there a way to get this to work? Is it either connected to the new stereo or an emulator of some sort?
1. Please check the video on how to set up the clock through the steering column: for the video, click here.
2. If you can not adjust it through the steering column. Please take the car to your local BMW/MINI dealer to set up the time through the car diagnosis computer.
3. Restore the original radio and set up the clock. Then reinstall the new radio without disconnecting the battery.
When changing the oil, you can take the car to your local BMW/MINI dealer to set up the time through the car diagnosis computer.

10. SD card Maps:

Q: There is no SD card for the map.

About TF Card Navigation map is built-in the head unit's memory. Just install included GPS antenna and it should work directly.

11. Android auto/Carplay:

11.1: My son's Phone will not connect to Android Auto.  He has a genuine Samsung cable and uses a Samsung S7 with Android 8.0. Although my S9 connected ok.

Have you installed the "Android Auto" application on the S7?

11.2: There are three USB ports from the central unit.  Two ports from one line and one stand-alone port.  What's the difference?  I'd be for wired Android.  Which line?

All three USB cords can be used for android auto. The single USB cord is used for wired carplay only. To use the USB port for wired carplay, click here

11.3: How do I connect my iPhone via carplay?

For the video click here

1. Pair the iPhone with the radio through Bluetooth. 2. Launch the "ZLINK" application on the radio system. 3. It will connect wireless carplay automatically. If it does not connect, please delete ALL paired devices from your iPhone's Bluetooth setting and try again.

11.4: Yesterday I started my car, everything started up as expected and I drove 150 km of highway. Then I needed to stop at a traffic light and the car stereo went from Waze into the setup screen of Zlink and status "Waiting". I couldn't reconnect and needed to stop the car completely and restart the car, by that also the car stereo restarted. At that moment everything started normally. What can be the reason for this and what can I do to help it?

It sounds like the ZLINK app crashed. If this happens frequently, please check Settings>System Info, take a photo showing the screen, and we will send you firmware to reinstall/update.

11.5: Reinstall the Zlink app. Please connect the radio to Wi-Fi first, then open "APK Installer" find the "ZLINK", and install it. You should see ZLINK and can use it now. 2. You can test the sound through Bluetooth or carplay.

12. FM Radio:

12.1: Radio.  It doesn't show the Artist + Song Title.  Is that a setting that needs to be turned on?   My antenna seems to be "scratchy".

Please check Settings>CAR>Factory settings>input password 318>other>RDS>ON. Apply and EXIT.

12.2: I don't have radio reception.  I plugged the purple wire from the pic.  I think the black and white wires are from the USB/AUX line factory-installed option.

The black one is an FM antenna, please connect it to the white antenna port behind the DVD head unit.

The Fakra yellow one is for the DAB. Is you want to use the factory DAB antenna with the Android head unit please use Fakra to SMA adapter.

12.3: Radio reception - the factory radio has good reception with the antenna.  The new unit has zero reception for any FM radio stations. Is there something I need to do to make the new unit pick up local stations?

Did you connect the original FM antenna to the new radio? If the black antenna connector is connected, and you need to know how to search and store stations automatically: Click here  Also Make sure the radio antenna plug is not damaged, especially the middle pin. To see the photo, click here Please check the radio region according to the video. For the video click here.

12.4: Radio app: Please install this radio app. For the app click here: After installation, you can check the radio app version through Settings>Apps & notifications>App info>Radio>Advanced>version 5.3188.4.0 If it is not version 5.3188.4.0, it means you did not install it successfully. Please install it again. If the issue persists after the radio is installed with the latest radio app(version 5.3188.4.0), please input logcat and send us the log file again.

12.5: Please check Settings>CAR>Factory settings>input logcat
Then access the "radio" app, exit and access the "music" app, then exit the music app and access the radio app again.
Then access the "FileBrowser" app, and find the txt file. Copy to a USB thumb drive or sd car and sent this file to us through email.  FYI the video click here: The software engineer will check the log file.

13. Steering wheel control buttons:

13.1: My right/left button from the steering wheel is reversed.  My back (left arrow) forwards a track and the next (right arrow) is now back.  How do I fix it?

Settings>CAR>Factory settings>Input password 318>CanBus>Swap_key>Swap.

13.2: Please also send me a manual in PDF form so I can see why the unit is bouncing around across multiple screens and why the steering wheel controls work for going forward and back for the radio stations but not on tracks selected via carplay.

Please check this video on how to redefine the steering wheel controls: https://www.youtube.com/watch?v=8t4KSFEcp4Q

13.3: Changing the unit from cars with and without steering wheel control

Before you uninstall the radio from the car without SWC, please change the settings: Settings>CAR>Factory settings>Input password 318>CANBUS>Key mode>change from "13 MINI" to "NO". Then APPLY and EXIT.

13.4: Today I had the steering wheel coded, unfortunately, they're saying it just came up with error codes and it's incompatible with the stereo, and no buttons work.
Is there a reason for this? As I'm sure it says it works before I bought it. Would it be the settings? Or software? Or is something missing?
The VIN shows that this car does not have steering wheel control buttons. What steering wheel control buttons did you install? Factory or aftermarket? Can you take some photos showing the existing steering wheel control buttons and where you bought them? Can you provide the product link to the SWC button?

14. KPH/MPH:

14.1: When I set the cruise control the set speed is shown in kph but the actual speed is in mph. How to change the MPH/KPH, for the video, click here:

15. E.U Navigation maps:

Q: I have lost the EU navigation map by doing a system reset, how can I download and install maps?

Please prepare a PC and 16GB/32GB USB thumb drive. no more than 32GB
Step 1. Download the original Sygic map to your PC through this link click here
Step 2. Unzip the "Sygic_EU_202101.zip" file and you will get a "Sygic_EU_202101" folder.
Step 3. Connect the USB thumb drive to the computer and format it as fat32 (important).
Step 4. Drag the "Sygic_EU_202101" folder(important) to the USB thumb drive. After the copy is completed,
remove it from the computer and go to the car.
Step 5. Connect the USB thumb drive to the navigation unit's USB port and install it as per this video:
Click here

16. OBDII:

16.1: ODB2  and Carplay - when I try to connect the head unit to the OBD wifi it picks it up and connects but then the CarPlay software kicks in and opens and disconnects from the OBD module.  How do I use both?

The OBD communicates with the radio through Wi-Fi. The wireless carplay also uses Wi-Fi. So you cannot connect two devices to the radio through Wi-Fi at the same time. If you want to use both of them at the same time, please use wired carplay instead of wireless carplay. The radio comes with three USB cables. The single USB cable can be used for wired carplay. Yes, it is in mph, and so is the tacho but when I press the cruise control it's in kmh. So when setting to say 70mph. Click on cruise control and I think it was something like 113kph. It was mph before I switched the stereo. So I was assuming the stereo is set up for kph in another country even though you can switch it to mph. I have even tried switching to kph and see if it changed and nothing. Switched it back and it's still the same. Cruise control in kph, it's definitely something from the stereo, Are there country settings? A way to make everything mph?

17. Noise:

Q: It sounds like I hear the engine RPM now via the speakers, though faint I hear it.  Anyway to remedy that?

We already added an audio filter on the harness to reduce the whining noise, but it can not 100% eliminate the noise.

18. Seatbelt warning:

I recently purchased a radio for my 08 R56 mini Cooper. Everything is working and installed as it should but the seal belt light is on and dings nonstop. Both seat belts are buckled. Did I miss it as a wire in the back or do I have an issue somewhere else? Thanks for the help. David

Answer: Please check the reply from another customer who got the same issue:

I think this may be related to an issue in the R56 mini Cooper. There seems to be a common issue with a passenger seat occupancy detector. It seems to go bad, and always think there's someone in the seat, and that they're unbuckled, regardless of what the actual states are. There might be ways to bypass it that I'm looking into, but the old radio unit never made any sort of chime for it. So far, I just unplugged the small speaker to avoid the chime sound.

Here is a video FYI: https://youtu.be/gDlmtygUip

19: Firmware update:

 Attention before updating the firmware:

A. If you can access the Android system, then update the firmware per these instructions:
Attention before updating the firmware:
1. Before updating the firmware, please check Settings>About machine, then take photos to record the existing firmware version.
2. Prepare a PC(not Mac) and a 4GB/8GB/16GB SD card(or USB thumb drive).
3. Please keep the engine running while updating the firmware. It may damage the unit if the radio loses power while updating firmware.  
4. You can only update the firmware from the GPS card slot or USB port, DO NOT use the SD card slot.

Firmware update- Latest 28-11-2022
APP Update instructions:
Step 1. Please download the APP firmware file on your PC through this link: https://1drv.ms/u/s!AuJeF6cw4ExXo6ZLn3P2IJDRJJb83A?e=xl577x
(NOTE, please DO NOT unzip the file after download).
Step 2. Format the SD card(or USB thumb drive) as fat32.
Step 3. Drag the "update.zip" file you just downloaded to the SD card(or USB thumb drive) and put it in the GPS card slot(or USB port) of the radio. It will pop up a window and ask you if you want to update the firmware after a few seconds.
Click "Wipe data and format flash!" and "Install." It will restart and update automatically. It takes several minutes to update.
Step 4. After restart, the firmware updated successfully. Please check Settings>About machine, then take photos to record the existing firmware version. If it is different from the old firmware version, then it means that you have updated the firmware successfully.
After restart, the firmware updated successfully.

B. If you can NOT access the Android, then update the firmware per these instructions:
Attention before updating the firmware:
1. Prepare a PC(not Mac) and a 4GB/8GB/16GB SD card(or USB thumb drive).
2. Please keep the engine running while updating the firmware. It may damage the unit if the radio loses power while updating firmware.  
3. You can only update the firmware from the GPS card slot or USB port, DO NOT use the SD card slot.

APP Update instructions:
Step 1. Please download the APP firmware file on your PC through this link: https://1drv.ms/u/s!AuJeF6cw4ExXo6ZLn3P2IJDRJJb83A?e=xl577x
(NOTE, please DO NOT unzip the file after download).
Step 2. Format the SD card(or USB thumb drive) as fat32.
Step 3. Drag the "update.zip" file you just downloaded to the SD card(or USB thumb drive) and put it in the GPS card slot(or USB port) of the radio. https://youtu.be/y9zPp1yIFv0

Step 4. Update the firmware file per this video:

20. Some FAQ:

Cruise control: There are no settings for cruise control. The new radio reads a speed signal from the car computer through a CANBUS decoder and then displays it on the screen. The cruise control is controlled by the original car computer, not the radio. You may need to check with the BMW/MINI dealer on how to change the cruise control unit.

The system seems to take forever to start up and the music cuts out every stop-start start and if I'm on a call and finish driving it ceases to be operations-free free and reverts to the phone.
The radio runs an Android system and needs 10-15 seconds to load the system files when it starts.
The music cuts out when the stop-starts because the starter motor draws too much voltage from the already voltage-reduced battery during the engine's cranking during restart. I recommend you replace a new battery.

Q: The volume pic always on the front and it doesn't allow us to do anything

https://www.bilstereonord.se/documents/volume-box-does-not-disappear.pdf

Q: Where to buy the center console from?

Here is a website FYI: Link click here

Q: When at night and the lights are on the unit keeps flashing every now and again. I have put the extra ground on as well to see if that helps but it's still the same. Do you know why this is happening?

Please check the attached photo. Cut the orange wire and connect the "A" end to the positive of the headlight, it will fix the issue. Full resolution photos click here